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Privacy & Cookie Policy

Last Updated: October 2025

Welcome to Alpha Force (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and protect information about visitors and clients who interact with our website https://alphaforce.it and our security services.

1. Data Controller

The Data Controller responsible for processing your personal data is:

2. Personal Data We Collect

We may collect and process the following categories of data:

  • Contact Information: name, phone number, email address, and company (if applicable).
  • Inquiry Details: messages or information you provide via contact forms or direct email.
  • Technical Data: IP address, browser type, operating system, referral URL, and website usage data (via cookies and analytics).
  • Transaction Data: limited payment or billing details (processed securely through third-party providers if applicable).

We do not intentionally collect sensitive personal data (such as racial or health information).

3. Purposes of Data Processing

We process personal data for the following purposes:

  • To respond to inquiries and provide requested services.
  • To manage communication, contracts, and security operations.
  • To improve website performance, usability, and user experience.
  • To comply with legal obligations or requests from authorities.
  • For marketing communications (only if you have given explicit consent).

We never sell or rent your personal data.

4. Legal Basis for Processing

We process data under the following legal grounds:

  • Consent – when you voluntarily submit data (e.g., contact forms).
  • Contractual necessity – when required to deliver our services.
  • Legal obligation – when necessary to comply with laws or regulations.
  • Legitimate interest – for improving services, analytics, or ensuring website security.

5. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember user preferences, and analyze website performance.

Cookies may be:

  • Session cookies – deleted when you close your browser.
  • Persistent cookies – remain stored for a defined period or until deleted manually.

Types of Cookies We Use

Essential (Technical) Cookies

These cookies are required for the website to function. They enable basic operations such as:

  • Navigation between pages
  • Secure form submissions
  • Language or cookie preference storage

You cannot disable these cookies as the site cannot operate properly without them.

Analytics Cookies (Google Analytics)

We use Google Analytics to understand how visitors use our site and to improve website content and usability.

Google Analytics uses cookies to collect anonymized data such as:

  • Pages visited
  • Duration of visit
  • Device type and browser used
  • General geographic area (not precise location)

Data Protection Measures: IP anonymization is enabled, and data is aggregated so that individuals cannot be identified.

More info: Google Privacy Policy.

Preference Cookies

These remember your settings and choices (such as language or form input) to enhance your browsing experience.

Third-Party Cookies

Some pages may contain embedded content (videos, maps, social media links). These third parties may use their own cookies to track activity.

We have no control over these cookies. Please review their privacy policies before interacting with their content.

c) Managing Cookies

You can control or delete cookies at any time through your browser settings. You can also refuse non-essential cookies via the banner displayed on your first visit to our website.

Guides for managing cookies:

Cookie Consent Banner

When you first visit alphaforce.it, a banner will appear asking you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage preferences

Your choices will be remembered for 12 months, unless you clear your cookies or change settings.

6. Data Retention

We retain personal data only as long as necessary for its intended purpose or as required by law.

Type of Data Retention Period
Contact form data Up to 12 months
Client and invoice data Up to 10 years (legal requirement)
Google Analytics data 26 months (then automatically deleted)

7. Data Sharing

Your data may be shared only with:

  • Trusted service providers (hosting, analytics, or communication tools) who comply with GDPR.
  • Legal authorities when required by law or in case of security investigations.

All third parties operate under strict data protection agreements and only process data under our instructions.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption on all website pages
  • Secure hosting on Aruba S.p.A.
  • Limited internal access to personal data
  • Regular security updates and backups

Despite these efforts, no online system is 100% secure.

9. Your Rights (GDPR)

You have the following rights under the EU General Data Protection Regulation:

  • Access – request a copy of your data.
  • Rectification – correct inaccurate or incomplete data.
  • Erasure – request deletion ("right to be forgotten").
  • Restriction – limit how your data is used.
  • Portability – receive your data in a structured, machine-readable format.
  • Objection – object to data processing or withdraw consent.

To exercise these rights, contact us at andrea@alphaforce.it. We will respond within 30 days of receiving your request.

10. Third-Party Links

Our website may include links to external websites or social platforms. Alpha Force is not responsible for the content or privacy practices of these external sites. We encourage users to review their privacy policies.

11. Changes to This Policy

We may update this Privacy & Cookie Policy periodically to reflect legal or operational changes. The most recent version will always be available at:

https://alphaforce.it/privacy-policy

12. Contact Us

For questions, concerns, or requests about this policy or your personal data, contact: